Our aim is to provide our customers with the best possible shopping experience, please read our Terms & Conditions carefully before purchasing.

 

PAYMENT & SALES TAX

All prices are in pounds sterling and are quoted inclusive of 20% VAT unless you are a trade customer in which case prices will be shown exclusive of VAT. We are accept Visa, Mastercard & Paypal. If you would like to get in touch with us about a different billing method please feel free to contact us.


  

PRODUCTS & DESIGNS

Whilst every effort has been made to ensure our products are displayed accurately onscreen, some computer monitors may display colours of prints incorrectly and the artwork may vary slightly from the colours you see on screen.

All our designs are protected by copyright. All images/text on the website belong to Fréya Art & Design & must not be used without our permission.

 

GALLERY INQUIRIES, WHOLESALE INQUIRIES & PRIVATE COMMISSIONS

If you're interested in becoming a stockist or you wish us to produce a piece of work especially for you please don't hesitate to contact us.

 

PRIVACY POLICY

Fréya Art & Design is committed to protecting the privacy of our customers and to providing a lovely shopping experience. Maintaining the security of your personal information is extremely important to us. We will never sells or distribute any customer information, under any circumstance, including the information of people subscribed to our mailing list. This is in accordance with the Data Protection Act 1998.

 

INFORMATION GATHERING

We only collect the personal information you choose to provide. When you register on our site, place an order or subscribe to our newsletter some of your personal information is required. You may be asked to enter your name, email address, mailing address, phone number or credit card information. You may visit our site anonymously by declining to engage in any of these interactions.

 

INFORMATION USAGE

The information you provide us may be used in any of the following ways:

Note: You may unsubscribe from our promotional messages by following the unsubscribe instructions located at the bottom of each message.
The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.

 

INFORMATION PROTECTION

All data submitted is transmitted via Secure Socket Layer (SSL). Any data submitted in relation to a purchase is also encrypted before being sent to our payment gateway provider for authorisation. We employ a variety of measures to protect your personal information when it is submitted to our site. The payment gateway provider is required by law to keep this information confidential. We do not store any financial information (credit cards, etc.) on our servers. The personal information we do store on our servers (name, address, email, phone number, etc.) is protected by standard industry-wide security measures. Compromising the security measures employed by us or by our payment gateway provider is punishable by law.

 

FRAUD PREVENTION

Internet fraud is a serious matter. We encourage you to be cautious about submitting your financial information online and to vet any organisation which purports to protect your information. If you feel that you have been the victim of fraudulent purchase activity through our store, please contact your bank (or related financial institution) immediately. Unless instructed not to by your financial institution, contact us next. If the questionable transaction is “pending” there is a chance we can cancel it before any money has been exchanged. If the payment has been processed, please contact us so that we can put a hold on it before it gets shipped. We will do everything in our power to prevent the processing of fraudulent orders, inclusive to contacting you by phone or email to verify your payment and shipping information.

 

CONTENT USAGE

Please contact us should you wish to use any of our content or make reference to Fréya Art & Design publicly. Along with seeking our permission we ask that you provide credit for any content you intend to re-use, and hyperlink it to www.freya-art.com if used online. Whenever possible, we are happy to provide high resolution photographs and answer any questions you may have at that time.

We reserve the right to request that any third-party remove our content or other copyrighted materials at any time for any reason.

 

COPYRIGHT & TRADEMARKS

Fréya Art & Design and freya-art.com are properties of Fréya Art & Design Ltd. In addition, any photos, designs, graphics, text or other content are protected by worldwide copyright and other intellectual property laws, treaties and protections. You may not reproduce, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written permission from Fréya Art & Design Ltd. 

All third party names, trademarks and copyrights are properties of their respective owners.

 

COOKIES

We use cookies to help us remember you, process items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can provide a better site experience. Learn more about cookies.

 

THIRD PARTIES

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comely with the law, enforce our site policies, or protect ours or others rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

PRIVACY POLICY

This online privacy policy applies to information collected through our website and not information collected offline. By using our site, you consent to our Terms & Conditions and Privacy & Security policies. By placing an order through our site you consent to our Customer Service policies.

We reserve the right to change these policies at anytime. Please contact us if you have any questions about the above information.